{"id":773,"date":"2022-09-16T20:49:02","date_gmt":"2022-09-17T02:49:02","guid":{"rendered":"https:\/\/adelunacostarica.com\/?page_id=773"},"modified":"2023-05-20T00:03:49","modified_gmt":"2023-05-20T06:03:49","slug":"terms-and-conditions-privacy-policy","status":"publish","type":"page","link":"https:\/\/adelunacostarica.com\/es\/home\/terms-and-conditions-privacy-policy\/","title":{"rendered":"T\u00e9rminos y condiciones, Pol\u00edtica de privacidad<\/strong>"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pol\u00edticas de Reservaci\u00f3n \/ <\/strong><strong>Reservation Policies<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todas las reservaciones deber\u00e1n ser solicitadas y tramitadas por medio de nuestra Oficina de Ventas y Reservaciones al Tel\u00e9fono: (506) 8775-1765, correo Electr\u00f3nico:&nbsp;<a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a>&nbsp;o en l\u00ednea a trav\u00e9s de la p\u00e1gina web del hotel&nbsp;<a href=\"https:\/\/adelunacostarica.com\/es\/\">https:\/\/www.adelunacostarica.com\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*All reservations must be requested and processed through our Sales and Reservations Office at Telephone: (506) 8775-1765, Email: <a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a>&nbsp; or online through the hotel website https:\/\/ <a href=\"https:\/\/adelunacostarica.com\/es\/\">www.adelunacostarica.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cancelaciones \/<\/strong> <strong>Cancellations::<\/strong><br>Toda Cancelaci\u00f3n deber\u00e1 ser informada y tramitada por medio de nuestra Oficina de Reservaciones al Tel\u00e9fono: (506) 8775-1765 o al correo electr\u00f3nico&nbsp;<a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Las cancelaciones se rigen bajo las siguientes pol\u00edticas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Temporada Alta (16 Diciembre &#8211; 30 Abril): Sin cargo 60 d\u00edas antes.<\/li>\n\n\n\n<li>Temporada Baja (1 Mayo &#8211; 15 Diciembre): Sin cargo 30 d\u00edas antes.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;No Shows&#8221; y Cancelaciones menores a las indicadas anteriormente, ser\u00e1n penalizadas con el 100% del cargo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*All Cancellations must be informed and processed through our Reservations Office at Telephone: (506) 8775-1765 or email info@adelunacostarica.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cancellations are governed by the following policies:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 High Season (December 16 &#8211; April 30): No charge 60 days before.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Low Season (May 1 &#8211; December 15): No charge 30 days before.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;No Shows&#8221; and Cancellations less than those indicated above, will be penalized with 100% of the charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pagos \/ <\/strong><strong>Payments:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todo pago se har\u00e1 por tarjeta de cr\u00e9dito o d\u00e9bito, Visa o Master Card, a trav\u00e9s de las plataformas de BAC, todos los datos de los clientes son confidenciales y est\u00e1n resguardados por el BAC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se realizar\u00e1 un cargo del 100% de la reservaci\u00f3n a la tarjeta de cr\u00e9dito Visa o Mastercard &nbsp;cuando sea realizada por medio de nuestra Oficina de Reservaciones, el Tel\u00e9fono: (506) 8775-1765, el correo electr\u00f3nico&nbsp;<a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a> o a trav\u00e9s &nbsp;del sitio web&nbsp;<a href=\"https:\/\/adelunacostarica.com\/es\/\">https:\/\/www.adelunacostarica.com\/<\/a> de forma segura con un certificado de seguridad SSL<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*All payments will be made by credit or debit card, Visa or Master Card, through the BAC platforms, all customer data is confidential and protected by BAC<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A charge of 100% of the reservation will be made to the Visa or Mastercard credit card when it is made through our Reservations Office, Telephone: (506) 8775-1765, email <a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a> or through the website <a href=\"https:\/\/adelunacostarica.com\/es\/\" rel=\"nofollow\">https:\/\/www.adelunacostarica.com\/<\/a> securely with an SSL security certificate<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pol\u00edtica de reembolso sobre alguna cancelaci\u00f3n \/ <\/strong><strong>Refund policy on any cancellation:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&nbsp;En caso de que el usuario solicite un reembolso de lo cancelado, deber\u00e1 solicitarlo a trav\u00e9s del correo electr\u00f3nico: <a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a>&nbsp; Una vez, hecha la solicitud de reembolso por parte del usuario, el lapso de devoluci\u00f3n es de 15 d\u00edas h\u00e1biles, y se le depositar\u00e1 en el mismo medio de pago de tarjeta de d\u00e9bito o cr\u00e9dito, con la cual se realiz\u00f3 el pago de la facturaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*In the event that the user requests a refund of what has been cancelled, they must request it through the email: <a href=\"mailto:info@adelunacostarica.com\">info@adelunacostarica.com<\/a>&nbsp; Once the refund request has been made by the user, the return period is 15 business days, and it will be deposited in the same debit or credit card payment method, with which the billing payment was made.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Privacidad y Seguridad \/<\/strong> <strong>Privacy &amp; Security<\/strong>:<br>El hotel no compartir\u00e1 la informaci\u00f3n a terceros, ser\u00e1 solamente para efectuar el proceso de reservaci\u00f3n y pago en l\u00ednea. El hotel garantiza un certificado de seguridad de 128 bits de encriptaci\u00f3n. Este protocolo o SSL se utiliza para intercambiar informaci\u00f3n de forma segura v\u00eda internet. Usted podr\u00e1 verificar el SSL cuando le salga un \u00edcono con un candado de forma segura.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The hotel will not share the information with third parties, it will only be used to carry out the online reservation and payment process. The hotel guarantees a 128-bit encryption security certificate. This protocol or SSL is used to exchange information securely via the Internet. You will be able to verify the SSL when you get a secure padlock icon.<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de Reservaci\u00f3n \/ Reservation Policies Todas las reservaciones deber\u00e1n ser solicitadas y tramitadas por medio de nuestra Oficina de [&hellip;]<\/p>\n","protected":false},"author":222804408,"featured_media":0,"parent":2,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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de Reservaci\u00f3n \/ Reservation Policies Todas las reservaciones deber\u00e1n ser solicitadas y tramitadas por medio de nuestra Oficina de [&hellip;]","jetpack_likes_enabled":false,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Pe4kCJ-ct","jetpack-related-posts":[{"id":3306,"url":"https:\/\/adelunacostarica.com\/es\/blog\/","url_meta":{"origin":773,"position":0},"title":"T\u00e9rminos y condiciones, Pol\u00edtica de privacidad","author":"adelunacostarica","date":"mayo 20, 2026","format":false,"excerpt":"Info BoxPol\u00edticas de Reservaci\u00f3n \/\u00a0Reservation PoliciesTodas las reservaciones deber\u00e1n ser solicitadas y tramitadas por medio de nuestra Oficina de Ventas y Reservaciones al Tel\u00e9fono: (506) 8775-1765, correo Electr\u00f3nico:\u00a0info@adelunacostarica.com\u00a0o en l\u00ednea a trav\u00e9s de la p\u00e1gina web del hotel\u00a0https:\/\/www.adelunacostarica.com\/*All reservations must be requested and processed through our Sales and 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Reserve Your Stay Today!Contact our team to book your private luxury villa and start planning your unforgettable getaway in Montezuma, Costa Rica. BOOK YOUR STAY","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4627.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":299,"url":"https:\/\/adelunacostarica.com\/es\/services\/","url_meta":{"origin":773,"position":4},"title":"Services","author":"adelunacostarica","date":"mayo 20, 2026","format":false,"excerpt":"Unforgettable Luxury Villa Experiences Await 01. Private VillasYour Villa,Each of our five villas blends modern design with the natural beauty of the Costa Rican landscape \u2014 open, airy, and surrounded by tropical gardens. Guests have access to a stunning shared pool set among lush greenery, along with spacious outdoor living\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4549.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":3286,"url":"https:\/\/adelunacostarica.com\/es\/","url_meta":{"origin":773,"position":5},"title":"Inicio","author":"adelunacostarica","date":"mayo 20, 2026","format":false,"excerpt":"Five Private Villas. Ocean Views. Montezuma at Your Doorstep. Your Sanctuary Awaits in ParadiseAdeluna Luxury Villas Montezuma blends modern luxury with the natural charm of Costa Rica, offering an exquisite retreat for discerning travelers seeking peace and connection with nature.Read More Maria LopezFounder A great experience 01. Private VillasPRIVATE LUXURY\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"img 4579","src":"https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4579.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4579.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4579.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/adelunacostarica.com\/wp-content\/uploads\/2026\/05\/IMG_4579.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/pages\/773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/users\/222804408"}],"replies":[{"embeddable":true,"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/comments?post=773"}],"version-history":[{"count":4,"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/pages\/773\/revisions"}],"predecessor-version":[{"id":983,"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/pages\/773\/revisions\/983"}],"up":[{"embeddable":true,"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/pages\/2"}],"wp:attachment":[{"href":"https:\/\/adelunacostarica.com\/es\/wp-json\/wp\/v2\/media?parent=773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}